Privacy Policy

At ephiralonquix, we collect various types of information to provide you with our capital allocation services and improve your experience on our platform. Understanding what information we collect and why helps you make informed decisions about your privacy.

Your information serves several important purposes in delivering our capital allocation platform and educational services. We're transparent about how we use your data and ensure all processing aligns with your expectations and legal requirements.

Service Delivery

We use your personal information to create and maintain your account, provide access to our platform features, and deliver educational content about capital allocation strategies. Your financial preferences help us customise the learning experience to match your interests and goals.

Communication and Support

Your contact information allows us to send important account notifications, respond to your inquiries, and provide customer support. We may also use this information to share relevant updates about our services or educational opportunities that align with your interests.

Platform Improvement

Technical data and usage patterns help us understand how people interact with our platform, identify areas for improvement, and develop new features. This analysis is conducted in aggregate form and doesn't identify individual users.

Legal and Compliance

We may process your information to comply with Australian financial regulations, respond to legal requests, or protect our rights and the security of our platform and users.

• Account creation and management
• Educational content personalisation
• Customer support and communication
• Platform security and fraud prevention
• Legal compliance and regulatory requirements
• Service improvement and feature development

We take your privacy seriously and limit information sharing to specific circumstances that support our service delivery or legal obligations. We never sell your personal information to third parties for marketing purposes.

Service Providers

We work with trusted third-party service providers who help us deliver our platform and services. These providers include hosting services, email delivery systems, and analytics tools. All service providers are contractually bound to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by Australian law, court orders, or government regulations. This includes compliance with financial services regulations and responding to valid legal requests from authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We would notify you of any such transfer and ensure your privacy rights remain protected under the new ownership.

Protecting your personal information is a top priority at ephiralonquix. We implement comprehensive security measures to safeguard your data against unauthorised access, alteration, disclosure, or destruction.

Technical Safeguards

Our platform uses industry-standard encryption for data transmission and storage. We employ secure server infrastructure, regular security updates, and access controls to protect your information. All financial data is encrypted using advanced encryption standards.

Access Controls

We limit access to your personal information to authorised personnel who need it to perform their job functions. All team members receive privacy training and are bound by confidentiality agreements.

Monitoring and Response

Our security team continuously monitors for potential threats and maintains incident response procedures. In the unlikely event of a data breach, we have processes in place to contain the incident, assess the impact, and notify affected users promptly.

Regular Security Audits

We conduct regular security assessments and audits to ensure our protection measures remain effective against evolving threats. Our security practices are reviewed and updated based on industry best practices and regulatory requirements.

Under Australian privacy law, you have specific rights regarding your personal information. We respect these rights and provide clear processes for exercising them.

How to Exercise Your Rights

To exercise any of these rights, contact our privacy team using the information provided at the end of this policy. We'll respond to your request within 30 days and may ask for verification of your identity to protect your information.

Some rights may have limitations based on legal requirements or legitimate business interests. We'll explain any limitations and provide alternatives where possible.

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Our retention periods are based on the type of information and relevant legal requirements.

When we delete your information, we ensure it's removed from our active systems and backup systems according to our data deletion procedures. Some information may be retained in anonymised form for analytical purposes.

While ephiralonquix operates primarily within Australia, some of our service providers may be located overseas. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy.

Transfer Safeguards

All international transfers are governed by contractual agreements that require service providers to maintain equivalent privacy protections to those required under Australian law. We only work with providers in countries with adequate privacy protections or those who agree to additional safeguards.

Data Processing Locations

Your information may be processed in the United States for cloud hosting services and in the European Union for certain analytics services. All processors are certified under relevant privacy frameworks and bound by strict contractual obligations.

We may update this privacy policy from time to time to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through email or prominent notices on our platform.

Minor updates may be posted directly to this page with an updated "Last Modified" date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

If you disagree with any changes to our privacy policy, you may close your account or contact us to discuss your concerns. Continued use of our services after policy changes indicates your acceptance of the updated terms.

If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, please contact our privacy team using the information below.

We're committed to addressing your privacy concerns promptly and thoroughly. Our privacy team will respond to your inquiry within 5 business days and provide a full response within 30 days.

If you're not satisfied with our response to your privacy concern, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.